Let the people using the space tell you
Anyone who scans an area’s poster can report a problem: an empty dispenser, a spill, a blocked drain. No account, no app. Reports appear on your Issues list with the area and time.
Three ways an issue is filed
A member of the public reports it from the poster, a cleaner flags their own log for a supervisor, or a reading comes in outside its range. All three end up in the same place.
Resolve or dismiss
Each issue shows the area, site, description and reporter name if they left one. Resolve it once it is handled or dismiss it if it was not a real problem.
Issue reporting
- Same poster for logging and reporting
- Reporter name optional
- Rate-limited to stop spam
- Out-of-range readings filed automatically
- Filter by open, resolved or dismissed
OpenWrench’s QR request portal turns a report into a work order with assignment and a conversation. Ours records the report today; assignment, due dates and photos are planned under work orders.
TidyTrack vs OpenWrench →Prove every clean at every location
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