Privacy Policy

Introduction

At TidyTrack ("we," "our," or "us"), operated by Slewsoft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning management platform and related services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Company name and business information
• Account credentials and profile information
• Payment and billing information
• Support communications and feedback

Usage Information

We automatically collect information about how you use our services:

• Device information and IP addresses
• Browser type and operating system
• Usage patterns and feature utilization
• Log files and system activity
• Performance and analytics data

How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our cleaning management services
• Processing transactions and managing your account
• Communicating with you about your account and our services
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing our services (with your consent where required)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our platform
• Legal Compliance: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit permission to share your information

Data Security

We implement robust security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• SOC 2 compliance and industry best practices
• Employee training on data protection

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

International Data Transfers

As a Canadian company, we primarily store and process data within Canada. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: